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Discover the KazaKlub mobile app!

Why download our mobile app?

Our mobile app gives you an optimal user experience. Here are the benefits:

  • Performance: A fast, smooth native app, designed specifically for mobile.
  • Full features: Access all of KazaKlub's features directly from your device.
  • Instant notifications: Stay informed in real time with our push notifications.
Mockup of the mobile app

How do I download the app?

On Android

  1. Open the Google Play Store.
  2. Search for "KazaKlub."
  3. Tap "Install."

On iOS

  1. Open the App Store.
  2. Search for "KazaKlub."
  3. Tap "Get" or "Install."

Frequently Asked Questions (FAQ)

KazaKlub is a mobile app dedicated to sharing and exchanging homes between trusted people. It lets you create or join private communities called "Klubs," add a home called a "Kaza," browse the homes available to your network, and more easily organize your future stays. KazaKlub's goal is to make it easier to share houses, apartments, second homes, or family homes in a private, organized, community setting.

The KazaKlub app is available for free on the Google Play Store for Android devices and on the App Store for compatible iPhones and iPads. Just search for "KazaKlub" in your device's app store, then select the official app and start the installation.

Downloading the app and creating a KazaKlub account are both free. Some features may be freely accessible while others may depend on the plan or subscription chosen. The features and pricing of the available plans are shown directly on the platform.

KazaKlub is available on smartphones and tablets compatible with the versions currently supported by the Google Play Store and the App Store. On Apple devices, the app currently requires iOS 15.0 or later. Compatibility may change with future app and operating system updates. For the best experience, we recommend keeping your device and the KazaKlub app up to date.

Yes. The account you use on the KazaKlub website also gives you access to the mobile app. You can find your profile, your Klubs, your Kazas, your booking requests, your messages, and the features tied to your plan across different devices. There's no need to create a new account if you're already registered on KazaKlub.

A Klub is a private community bringing together people who know each other or share a common bond: family, friends, colleagues, an association, a professional network, alumni, or an affinity community. Klub members can share Kazas, exchange information, view the homes they have access to, and organize their stays in a setting reserved for authorized people.

From your personal space, go to "My Klubs," then select the option to create a new Klub. You'll be able to enter the Klub's name, its description, any rules, and invite the people you want to build your community with. Available features may vary depending on your profile or subscription.

You can join a Klub when its creator or one of its admins invites you to become part of the community. Once you've received and accepted the invitation, the Klub appears in your personal space. You can then view the information and Kazas that the Klub's members give you access to. Access to a Klub always remains subject to the approval of its admins and the rules set by the community.

A Kaza refers to a home or place to stay added on KazaKlub by a member of the platform. It can be a primary residence, a second home, a family home, an apartment, or another home that its holder wants to make visible to selected people. Each Kaza listing can include photos, a description, amenities, house rules, availability, and useful information for the stay.

Go to "My Kazas," then select the option to add a new home. You'll be able to fill in the listing with a title, a description, photos, capacity, available amenities, house rules, location, and availability periods. We recommend providing accurate, up-to-date information to make it easier to understand and organize future stays.

You're not necessarily required to add a Kaza right away to create an account or join a community. Depending on your situation, you may be invited into a Klub, browse certain content, or discover how the platform works before adding your own home. Access to certain Kazas or features may, however, depend on the Klub's rules, your profile, and the plan you're using.

You can browse Kazas from the home screen, the search area, or directly from the Klubs you belong to. The map and available filters let you explore homes by location, features, and availability. Only the Kazas your account is authorized to access can be viewed in full.

The KazaKlub map makes it easier to visualize the homes available within your network. By selecting a marker, you can see a brief preview of the Kaza, then open its detailed listing when your access level allows it. The map is available in several areas of the platform, including the home screen, search, and Klubs.

From a Kaza's listing, review the available information, the home's rules, and any open periods. You can then send a stay request indicating your desired dates and the information needed to organize it. The request must be accepted by the Kaza's holder before it's considered confirmed. KazaKlub facilitates the connection and organization, but the final decision belongs to the members involved.

Some Kazas are reserved for authorized members of a Klub or for users with the appropriate access level. When you can't view a listing in full, KazaKlub may suggest contacting the Kaza's holder, joining the relevant Klub, or discovering the plans that unlock more features. Access always remains subject to the home's holder's choices and the community's rules.

KazaKlub provides a built-in messaging system that lets authorized members exchange messages directly from the platform. You can use this messaging system to ask for details about a Kaza, organize a stay, ask about availability, or exchange messages with the members of your Klubs. We recommend keeping useful exchanges on the platform to make it easier to track requests.

Yes. The "My Bookings" section lets you track stay requests sent or received from your account. Depending on your role, you can check their status, access related information, and continue any exchanges needed with the other member. Availability and confirmations remain the responsibility of the users involved.

Koins are tied to KazaKlub's internal workings and can be used to track certain exchanges or uses offered by the platform. From the "My Koins" section, you can view the information tied to your account as well as the available history. The exact way Koins work depends on the rules and features in effect on KazaKlub and may evolve as the platform develops.

From your account, go to the section dedicated to your subscription. There you can view your current plan, its renewal date, information about renewing it, and the options available to change it or request cancellation. The features you can access depend on the plan you subscribed to and the terms in effect at the time of subscription.

Easy Traveler and Globetrotter are subscription tiers offering different features and benefits. The right plan depends on how you use KazaKlub, whether you want access to the Kazas in the network, whether you want to list your own homes, and whether you want extra options. Up-to-date features, pricing, and terms are available directly in the subscriptions section.

The app can send you notifications about your account, your Klubs, your messages, your invitations, or your stay requests. To receive them, notifications must be allowed in your phone's settings and in the preferences offered by KazaKlub. You can change these choices at any time from your device's settings or your account preferences.

An Internet connection is needed to access KazaKlub's main features, including account syncing, browsing Kazas, messaging, bookings, and updating information. Some already-loaded content may remain temporarily visible on your device, but KazaKlub doesn't guarantee full offline functionality.

New versions of KazaKlub are distributed through the Google Play Store and the App Store. If automatic updates are enabled on your device, the app is usually updated without any action needed. Otherwise, you can open the app store, search for KazaKlub, and select "Update." Installing the latest version lets you take advantage of the available fixes, improvements, and new features.

No. The visibility of certain information depends on your profile, the settings you've chosen, the Klubs you belong to, and the permissions granted. Information about a Kaza may in particular be reserved for the members of one or more Klubs. It's important to only publish information you're willing to share with the authorized members of your community.

KazaKlub implements appropriate technical and organizational measures to protect the data processed on the platform. Since no computer system can guarantee absolute security, users should also protect their credentials, choose a sufficiently strong password, and promptly report any unusual activity. Full information about data processing is available in KazaKlub's Privacy Policy and Privacy Charter.

From the "Preferences" page of your account, you can manage the choices offered regarding KazaKlub's communications. In particular, you can change your marketing email preferences when this option is available. Messages strictly necessary for the account's operation, security, or service management may continue to be sent regardless of promotional communications.

You can request deletion of your account from the options available in your personal space, when offered, or by contacting the KazaKlub team. Certain information may be kept for a limited time when necessary to comply with a legal obligation, prevent fraud, handle a dispute, or ensure the platform's security. Full details are provided in the Privacy Policy.

Start by checking your Internet connection, the email address used, and your password. You can then use the password reset feature, check that the app is up to date, and restart your device. If the problem persists, contact KazaKlub support, specifying your device, its version, the error message encountered, and the steps that led to the problem.

For any issue related to installation, login, a Kaza, a Klub, a booking, a subscription, or the general operation of the app, you can contact the KazaKlub team at: contact@kazaklub.com. To help us process your request faster, please include the email address linked to your account, the type of device you are using, and a precise description of the issue.